Downtown Toronto is packed with underground parking garages, residential towers, office buildings, hotels, malls, and condos all rely on them. But what happens when your car dies underground? Well, you call Underground Towing Toronto by Reliant Towing.
That’s where things get tricky. Not all towing companies are equipped—or even willing—to handle underground vehicle recoveries. This blog explains what to do when your car won’t start or move in a parking garage in Downtown Toronto, and why you need a tow truck service with the right tools, experience, and access protocols.
Why Underground Towing Is Different
Towing from a surface lot is one thing. Towing from a multi-level underground garage is a whole different challenge.
Here’s why:
- Low ceiling clearance (often less than 6’6”)
- Tight turns and narrow entry ramps
- Restricted maneuvering space
- Weight or access restrictions on certain levels
- No GPS signal or cell reception
Most standard tow trucks can’t even enter the space, let alone operate safely. You need a specialized truck and a trained driver who knows what they’re doing.
What Type of Tow Truck Is Required?
In these cases, you’ll need:
- A low-clearance wheel-lift truck OR
- A flatbed truck that can operate from the outside and pull the vehicle out using winches and dollies
- A technician who knows how to unlock vehicles, release parking brakes, or safely maneuver cars in neutral
- Reliant Towing offers underground towing services in Downtown Toronto using specially equipped vehicles that meet underground clearance limits and protocols.
Common Places Where Underground Towing Is Needed
- Condo buildings (especially near Spadina, King, and Front)
- Downtown office towers with garage access via Richmond or Adelaide
- Shopping centers (Eaton Centre, College Park)
- Hotels (especially in the Entertainment District)
- University and hospital garages
In many of these places, private security or concierge staff may need to authorize entry or escort the towing team. Be ready to notify them if you’re calling a tow.
What to Do if Your Car Breaks Down Underground
- Don’t try to push it out alone.
Most underground ramps are too steep or dangerous to push a vehicle manually. - Stay safe and don’t block exits.
If you can, move your car to a corner or out of high-traffic areas. - Call a professional towing company experienced with underground jobs.
- Tell the dispatcher where you are.
Give:
- The address of the building
- The exact parking level (e.g., P1, P2, etc.)
- Nearest exit ramp or stairwell
- Type of garage (residential, hotel, mall, etc.)
When Underground Towing Is an Emergency
Sometimes your breakdown puts others at risk:
- You’re blocking a lane
- There’s a fluid leak
- You’re inside a parkade during off-hours or lockdown
- These are the moments where you can’t afford to wait.
Call Reliant Towing right away. We have crews on standby in Downtown Toronto, ready for rapid dispatch—even underground.
Why Reliant Towing Is Downtown Toronto’s First Choice
- Specialized underground towing equipment
- Low-clearance trucks + winching options
- Fast response in tight locations
- Experienced drivers familiar with condo and garage protocols
- 24/7 access—even during weekends and holidays
Whether it’s a BMW in a luxury condo or a rideshare vehicle in a public garage, we handle it safely, legally, and quickly.
Final Thoughts on Underground Towing Toronto
If your car is stuck underground, you don’t need “a tow truck.”
You need the right tow truck.
Call Reliant Towing for safe, efficient underground vehicle recovery in Downtown Toronto. Available 24/7—above or below ground.